DATA PROTECTION

Dhaka Bet Privacy Policy

At Dhaka Bet, your privacy matters. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon designed to confuse.

Last Updated: January 2025

How Dhaka Bet Protects Your Privacy

Six core commitments we make to every Dhaka Bet member regarding their personal data

Encrypted Data Storage

All personal data stored on Dhaka Bet servers is encrypted at rest using industry-standard AES-256 encryption. Your account credentials, payment details, and personal information are never stored in plain text. We treat your data the same way we treat your money — with maximum security.

No Data Selling

Dhaka Bet does not sell, rent, or trade your personal data to third parties for marketing purposes. Ever. The data you share with us is used only to operate your account, process payments, prevent fraud, and improve your experience on the platform. That's it.

Secure Transmission

Every connection to Dhaka Bet is protected by TLS encryption. Whether you're logging in, making a deposit, or browsing the game lobby, your data is transmitted securely. We enforce HTTPS across the entire platform — there are no unencrypted pages on dhaka-bet.vip.

Your Rights, Respected

You have the right to access, correct, and in certain circumstances delete the personal data Dhaka Bet holds about you. We make it easy to exercise these rights — just contact our support team at [email protected] and we'll respond within 72 hours.

Minimal Data Retention

Dhaka Bet only retains your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised. We don't hold onto your information longer than we have to.

Breach Notification

In the unlikely event of a data breach that affects your personal information, Dhaka Bet will notify you promptly via the email address registered to your account. We will explain what happened, what data was affected, and what steps we are taking to address the situation.

01 Introduction

This Privacy Policy describes how Dhaka Bet ("we", "us", "our") collects, uses, stores, and protects the personal data of users ("you", "your") who access or use the Dhaka Bet platform at dhaka-bet.vip, including any associated mobile applications or services.

Dhaka Bet is committed to protecting your privacy and handling your personal data responsibly. We collect only the data we genuinely need to operate the platform, process your transactions, and keep your account secure. We do not collect data for the sake of it, and we do not share it with parties who have no legitimate reason to access it.

By registering an account on Dhaka Bet or using any of our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your personal data, please do not use the Dhaka Bet platform.

Scope: This Privacy Policy applies to all personal data collected through dhaka-bet.vip, our mobile app, customer support channels, and any other Dhaka Bet service. It does not apply to third-party websites or services that may be linked from our platform.

02 Data We Collect

Dhaka Bet collects personal data that is necessary to provide you with a safe, fair, and functional betting and gaming experience. The categories of data we collect include:

Data Category Examples Purpose
Identity Data Full name, date of birth, NID/passport number Account registration, age and identity verification
Contact Data Email address, phone number Account communication, support, notifications
Financial Data bKash/Nagad/Rocket number, bank account details Processing deposits and withdrawals
Transaction Data Deposit history, withdrawal history, bet history Account management, fraud prevention, compliance
Technical Data IP address, device type, browser, operating system Security, fraud detection, platform optimisation
Usage Data Pages visited, games played, session duration Platform improvement, responsible gaming monitoring
Communications Data Support chat logs, email correspondence Customer support, dispute resolution, quality assurance

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required for responsible gaming purposes and with your explicit consent.

03 How We Collect Data

Dhaka Bet collects your personal data through several channels, depending on how you interact with the platform:

  • Direct registration: When you create a Dhaka Bet account, you provide us with your name, date of birth, contact details, and other registration information directly.
  • Deposits and withdrawals: When you make a financial transaction, we collect the payment details necessary to process that transaction.
  • Identity verification: When we ask you to verify your identity, you may provide copies of government-issued ID documents, selfies, or proof of address.
  • Platform usage: As you use Dhaka Bet, we automatically collect technical and usage data through cookies, log files, and similar tracking technologies.
  • Customer support: When you contact our support team via live chat or email, we collect the information you share in those communications.
  • Promotions: If you participate in a promotion or survey, we may collect additional information relevant to that activity.

Third-Party Sources: In some cases, Dhaka Bet may receive data about you from third-party identity verification providers or fraud prevention services. This data is used solely for the purposes of verifying your identity and protecting the security of your account.

04 How We Use Your Data

Dhaka Bet uses your personal data only for legitimate purposes that are necessary to operate the platform and provide you with a quality service. Specifically, we use your data to:

  • Create and manage your Dhaka Bet account.
  • Verify your identity and age in compliance with our legal obligations.
  • Process deposits, withdrawals, and other financial transactions.
  • Detect and prevent fraud, money laundering, and other illegal activity.
  • Provide customer support and resolve disputes.
  • Send you important account notifications, such as transaction confirmations and security alerts.
  • Send you promotional communications, where you have opted in to receive them.
  • Monitor your gaming activity for responsible gaming purposes and intervene where necessary.
  • Improve the Dhaka Bet platform, fix bugs, and develop new features.
  • Comply with applicable laws, regulations, and court orders.

We will never use your personal data for purposes that are incompatible with the purposes listed above without first obtaining your explicit consent. If we want to use your data for a new purpose, we will update this Privacy Policy and notify you accordingly.

Marketing Communications: If you have opted in to receive promotional emails or SMS from Dhaka Bet, you can opt out at any time by clicking the unsubscribe link in any marketing email, or by contacting our support team at [email protected].

05 Data Sharing

Dhaka Bet does not sell your personal data. We share your data only with trusted third parties who need it to help us operate the platform, and only to the extent necessary for those specific purposes. The categories of third parties we may share data with include:

  • Payment processors: bKash, Nagad, Rocket, and banking partners require certain data to process your transactions securely.
  • Identity verification providers: Third-party KYC (Know Your Customer) services that help us verify your identity and age.
  • Fraud prevention services: Specialist providers that help us detect and prevent fraudulent activity on the platform.
  • IT and hosting providers: Companies that provide the technical infrastructure on which Dhaka Bet operates.
  • Regulatory authorities: Where required by law, we may share data with government agencies, law enforcement, or regulatory bodies.
  • Game providers: Third-party game studios whose games are available on Dhaka Bet may receive anonymised gameplay data for technical purposes.

All third parties with whom we share your data are contractually required to handle it securely, use it only for the specified purpose, and comply with applicable data protection laws. We do not allow our third-party service providers to use your data for their own marketing purposes.

Legal Disclosure: Dhaka Bet may be required to disclose your personal data to law enforcement or regulatory authorities without prior notice to you, where required by applicable law or a valid legal order. We will always seek to limit such disclosures to the minimum data necessary.

06 Cookies

Dhaka Bet uses cookies and similar tracking technologies to make the platform work properly, remember your preferences, and understand how you use the site so we can keep improving it. A cookie is a small text file stored on your device when you visit a website.

The types of cookies we use on Dhaka Bet include:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. You cannot opt out of these without stopping use of the platform.
  • Functional cookies: Remember your preferences, such as your preferred language or display settings, so you don't have to set them every time you visit.
  • Analytics cookies: Help us understand how players use Dhaka Bet — which pages are most visited, where users drop off, and how we can improve the experience. Data collected is aggregated and anonymised.
  • Security cookies: Used to detect and prevent fraudulent activity, including bot traffic and account takeover attempts.

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Dhaka Bet platform. For more information on managing cookies, refer to your browser's help documentation.

07 Data Retention

Dhaka Bet retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:

  • Account data: Retained for the duration of your account and for up to 5 years after account closure, as required for legal and compliance purposes.
  • Transaction data: Retained for a minimum of 5 years from the date of the transaction, in line with anti-money laundering regulations.
  • Identity verification documents: Retained for the duration of your account and for up to 5 years after closure.
  • Support communications: Retained for up to 3 years from the date of the last communication.
  • Technical and usage data: Retained for up to 2 years, after which it is anonymised or deleted.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. We review our data retention practices regularly to ensure we are not holding data longer than necessary.

08 Data Security

Dhaka Bet takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

  • AES-256 encryption for data stored on our servers.
  • TLS encryption for all data transmitted between your device and our platform.
  • Multi-factor authentication options for account access.
  • Regular security audits and penetration testing by independent security professionals.
  • Strict access controls — only authorised Dhaka Bet staff can access personal data, and only to the extent required for their role.
  • Staff training on data protection and security best practices.
  • Incident response procedures to detect, contain, and respond to data security incidents promptly.

Your Role in Security: While Dhaka Bet takes every reasonable precaution to protect your data, you also play an important role. Use a strong, unique password for your account, enable any available two-factor authentication, and never share your login credentials with anyone.

09 Your Rights

As a Dhaka Bet member, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request".

Right of Access

Request a copy of the personal data Dhaka Bet holds about you. We will respond within 30 days.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

Request deletion of your personal data where we no longer have a legitimate reason to hold it.

Right to Restriction

Ask us to restrict processing of your data in certain circumstances, such as while a dispute is being resolved.

Right to Portability

Request your personal data in a structured, machine-readable format so you can transfer it to another service.

Right to Object

Object to processing of your data for direct marketing purposes at any time, with immediate effect.

Response Time: Dhaka Bet will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 30 days, in which case we will notify you of the extension and the reason for it.

10 Children's Privacy

Dhaka Bet is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use Dhaka Bet or provide us with any personal information.

If we become aware that we have inadvertently collected personal data from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on Dhaka Bet, please contact us at [email protected] so we can investigate and take appropriate action.

11 Policy Changes

Dhaka Bet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify you via email or a prominent notice on the platform before the changes take effect.

The "Last Updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this Privacy Policy periodically to stay informed about how Dhaka Bet protects your personal data. Your continued use of the platform after any update constitutes acceptance of the revised policy.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way Dhaka Bet handles your personal data, please get in touch with our team. We take all privacy enquiries seriously and will respond promptly.

For questions specifically about our Terms and Conditions, please visit our Terms and Conditions page. For responsible gaming support, visit our Responsible Gaming page.

JOIN DHAKA BET

Your Data Is Safe. Your Winnings Are Real.

Now you know exactly how Dhaka Bet handles your personal data — with transparency, security, and respect. Register today and experience Bangladesh's most trusted betting platform.